Thanks for shopping
operated by Swarajya India Enterprises.
(here), Terms and Conditions (here), Shipping Policy (here) , Payment Policy
(here) and Cancellation Policy (here).All the policies should be collectively
considered and read as whole.
We do not offer any EXCHANGE or
Provided, RETURN is only accepted in case of
completely damaged and/or defective product. For more information about the
return shipping, please read our Shipping Policy.
You are eligible for REFUND, only if;
product is not delivered (or)
have received a completely damaged/defective/wrong product
case your product is not delivered
Immediately inform us about your refund by writing to us at our mail id firstname.lastname@example.org
with the subject line “REFUND REQUEST (YOUR ORDER ID and product name)”.
have received a completely damaged and/or defective product
follow the below steps:
write to us at our mail id email@example.com with the subject line “REFUND REQUEST (YOUR ORDER ID
and product name)”.
a photograph and/or image of the completely damaged and/or defective product
for our inspection.
Once your Refund Request along with the proof i.e. photograph and/or
image of completely damaged and/or defective product is inspected, our team
shall notify you to return the Product.We will also notify you about the
approval or rejection of the refund.
Upon the receipt of the return shipping acknowledgement, our team shall
contact you for your refund.
Please note that without any proof i.e. photograph and/or image of
completely damaged and/or defective product and return shipping acknowledgement,
we shall not initiate your refund.
If your refund is
approved, we will initiate a refund to you via your original method of payment.
You will receive
the refund within 7 to 14 business days, depending on your original method of
Your refund is estimated to be credited in the account, used for
order payment, between 7-14 days after initiating the refund. Please note that
the timing of the actual account credit depends on multiple external agencies
such as banks, payment gateways etc.
MODE OF REFUND
For both cancelled orders & refund request, the refund amount
will be credited back into the same account, via same method, that was used to
make the purchase.
LATE OR MISSING REFUNDS
If you haven’t
received a refund within 7-14 business days after confirmation from our end,
please inform at our Customer Care Number at 9970706670 or firstname.lastname@example.org.